Samsung The Frame Motion Sensor Compatibility

One feature of Samsung The Frame TV is a motion and light sensor that detects activity and ambient light levels in the room.

On the bottom of a Samsung The Frame TV, there is a clear plastic element that contains a motion and light sensor. This sensor performs a the following primary functions.

  • Motion Detection: When the TV is in ART MODE, if the room is vacant or no motion is detected for an extended period, then the TV screen will power down. When activity or a significant change in the light level (i.e., a light switch being turned on) is detected, then the TV will turn back on to art mode within a few seconds. 
  • Light Detection: When in ART MODE, the TV will read the approximate light level in the room and will adjust the brightness of the art on the screen to mimic what a piece of art would look like in a dimly lit room. 

Since our premium line of frames is wider than the bezels that Samsung offers, the motion sensor is blocked and the effectiveness is diminished.  Even still, the motion sensor will detect when a light is turned on and the TV will turn back on. There are also a variety of TV setting adjustments that can be applied to compensate or minimize the impact of the blocked sensor. 

While the adjustments to the settings meet the needs of many clients, we have received multiple feature requests for our TV frames to accommodate the Motion and Light Sensor functionality. In response, our engineering team has been hard at work on a way to add this feature.  

Coming Soon ... Smart Room Sensor!

Our NEW Smart Room Sensor (SRS) module to add-on as an accessory for our Deco TV Frames. This module will detect motion and light levels in the room and send the information to the TV. Then, the TV can return from sleep mode when motion is detected and also the brightness of the TV will auto-adjust based on the lighting in the room. 

Date of Availability

The SRS is currently in manufacturing with an estimated availability date of late November 2020.  

UPDATE: Previously, we were expecting this unit to be available in October, but due to COVID a few of the electronic components within the assembly were back ordered so the date of availability for the SRS has been slightly delayed. We are sorry for this inconvenience that's beyond our control. Meanwhile, here are a few manual adjustments that can be made. 

PLEASE NOTE: The Smart Room Sensor module will only be compatible with Samsung The Frame TV's 43" and up.   

Is My Frame Compatible?

Frames shipped after July 27, 2020, will be compatible with the SRS. You can quickly identify if your frame is compatible by looking for an orange sticker on either the lower back of the frame or at the end of the box. 

If your frame has the orange arrow shown below, your frame will be compatible with the new SRS when we start shipping them in early November. As a current customer and early adopter, you'll be able to order it separately when it's released and can easily install on the back of the frame.  The regular price of the SRS module will be $69, but your discounted upgrade will be just $29 + SH. 

If your frame DOES NOT have this orange label, a modification to your frame will be required.  With the upgrade program, we will mail you an empty box including a return label so you can  package and return the bottom piece of your frame. When we receive the frame, we will modify it to accomidate the SRS. Additional details and availability of the upgrade program will be announced soon.

COST:  There would be a cost of $69  (includes the cost of round trip shipping and labor) to send the lower rail of your frame back to have it modified and have the SRS module installed.  Click here to place a pre-order for the upgrade.