One feature of Samsung The Frame TV is a motion and light sensor that detects activity and ambient light levels in the room.
On the bottom of a Samsung The Frame TV, there is a clear plastic element that contains a motion and light sensor. This sensor performs the following primary functions.
- Motion Detection: When the TV is in ART MODE, if the room is vacant or no motion is detected for an extended period, then the TV screen will power down. When activity or a significant change in the light level (i.e., a light switch being turned on) is detected, then the TV will turn back on to art mode within a few seconds.
- Light Detection: When in ART MODE, the TV will read the approximate light level in the room and will adjust the brightness of the art on the screen to mimic what a piece of art would look like in a dimly lit room.
Since our premium line of frames are wider than the bezels that Samsung offers, the motion sensor is blocked and the effectiveness is diminished. Even still, the motion sensor will detect when a light is turned on and the TV will turn back on. There are also a variety of TV setting adjustments that can be applied to compensate or minimize the impact of the blocked sensor.
Our engineering team has been hard at work for the last year designing and developing an answer to this and the solution is our Smart Room Sensor (SRS)
Smart Room Sensor Now Available!
Our NEW Smart Room Sensor (SRS) module to add-on as an accessory for our Deco TV Frames. This module detects motion and light levels in the room and sends the information into the Samsung Frame TV's built-in motion and light sensor!
Then, the TV can return from sleep mode when motion is detected and also the brightness of the TV will auto-adjust based on the lighting in the room as shown above.
PLEASE NOTE: The Smart Room Sensor module will only be compatible with Samsung The Frame TV's 43" and larger. The motion & light sensor on the 32" Samsung Frame TVs is constructed quite differently and at this time there does not appear to be substantial enough demand for an SRS module redesign to accommodate the 32" TVs
Is My Frame Compatible?
Frames shipped after July 27, 2020, will be compatible with the SRS. You can quickly identify if your frame is compatible by looking for an orange sticker on either the lower back of the frame or at the end of the box.
If your frame has the orange arrow shown below, your frame is compatible with the new SRS. As a current customer and early adopter, you'll be able to order it separately and can easily install it on the back of the frame. CLICK HERE to order your SRS module
If your frame DOES NOT have this orange label, a modification to your frame will be required. With the upgrade program, we will mail you an empty box including a return label so you can package and return the bottom piece of your frame. When we receive the frame, we will modify it to accommodate the SRS. Additional details and availability of the upgrade program will be announced soon. Please contact us with your original order number if the frame was purchased prior to 7/27/20 for upgrade options to support the new upgraded SRS feature
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