Samsung Frame TV Remote Not Working / Pairing

Is your Samsung Frame remote only working from a few inches away or not at all or is the light flashing red?

This could mean a mean few things: 

1) If the status light on your Samsung Remote flashes red repeatedly this means either your TV has become unpaired from the TV or your remote batteries are dead. (See instructions and video below). This could have happened by accidentally holding a button down for too long and resetting the remote to factory defaults perhaps from being sat on or a child playing with it. 

2) If the Remote is only working from a few inches away it either means you need to unpair and repair your remote

Another scenario could be you're using one of our Deco TV Frames AND you are NOT using the remote that came with the Samsung Frame TV. Checkout This Article for more on using third party universal remotes with Samsung Frame TVs


Both of the above symptoms can easily be solved with the following video. 

⚠️ If you have one of our Deco TV Frames on your TV...  un-latch the bottom of the frame and hold the remote near where the sensor is on the TV for the pairing process to work. ⚠️ 

Pairing the Remote is very easy... but we strongly suggest doing a full reset of the remote before you re-pair it to the TV. 

Here's how to reset the remote before you re-pair it. 

Pairing Samsung Frame TV Remote

How to pair the remote on a 2022 Samsung The Frame TV 

After resetting the remote as shown above, then pair remote to TV. 


How to pair the remote on a 2021 Samsung The Frame TV 



Step 1 - Entering Samsung Frame Remote Pairing Mode

Samsung Frame TV Remote PairingFirst press the "Home" Button to put the TV into TV mode if it's in art mode and if you have a Deco TV Frame on the TV as shown in the video, you'll want to remove the Deco frame or at least release the lower latches and hold the remote near the bottom of the TV near the TV's motion sensor. 


Press down the  Back and Play Buttons simultaneously for 4-7 seconds to put the Samsung Frame TV into pairing mode (also use the same procedure to put Samsung Frame TV remote into unpairing mode)


Step 2 - Samsung Frame Remote Pairing Process

The TV will enter pairing mode as shown. 

Samsung The Frame TV Remote Pairing Troubleshooting

Step 3 - Samsung Frame Remote Successfully paired

Congrats! Your Samsung Frame TV is paired. Enjoy your favorite programming. 


Need Additional Help?

samsung support-03_squareIf neither of these two approaches work, you'll want to contact Samsung's Customer Care team to see if they can further assist you with adding art to your TV. You can reach Samsung Tech Support via Chat or call 800-SAMSUNG

If you have a Deco TV Frame, please reach out to our Customer Service team. Please have your order number ready when contacting us so we can look up the details of your frame to best assist. 



Looking to Purchase a Samsung Frame TV?

SSamsung Frame TV coupon best price low pricehop small with small businesses and get the best deals on Samsung Frame TVs. Not sure if we're the best deal? Compare us to the prices on Amazon and get the best deal. 

See Our Prices on Samsung The Frame 

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Tutorials on Samsung The Frame

YouTube deco tv frames Samsung The FrameWe regularly publish new videos about Samsung The Frame TVs to answer many FAQs to help you get the most of your TV. Be sure to subscribe to our channel to learn more. 


Premium Frame Options

Explore our 16 Premiums Frame styles exclusively designed for Samsung Frame TVs.  Follow us on Instagram @DecoTVFrames for more great tips and tricks on how to get the most of your Samsung Frame TV  





Deco TV Frames for Samsung The Frame

Deco TV Frames InstagramDid you know you can elevate your Samsung Frame TV to be a part of your decor with our Deco TV Frames ?  Check us out on Instagram for all the best ways to complete your space. 

Visit @decotvframes on Instagram


Frames for Samsung The Frame